All orders are packaged securely and shipped from our UK depot. We have a range of delivery options available dependent on your location and estimated delivery time. Orders within the UK Free 1st class recorded delivery is available with all orders over £50 . For orders under £50 and those that would like a faster delivery service we have a range of delivery options available
For our EU customers Free standard airmail is offered with all orders over £50 with an option to upgrade to recorded airmail for just £1.99, Recorded airmail is offered free with all orders over £100
Customers outside the EU, Please ensure you check your local laws before ordering.
Free standard airmail is offered with all orders over £50 with an option to upgrade to recorded airmail for just £2.99, Recorded airmail is offered free with all orders over £100
Unfortunately due to the nature of the products we offer we are unable to accept returns. Customer satisfaction is very important to us so if there are any issues with your order we will always endeavour to rectify them.
Please ensure that someone will be available to collect your order, as it may require a signature on arrival, if you are not in you will have to arrange an alternative delivery date with our courier or collect from their depot.
We pride ourselves on our unbeatable delivery service and do make every effort to ensure your order reaches you in the listed timescales, however there are sometimes instances outside of our control that can cause shipments to be delayed this includes inspection by customs and acts of nature/God, Tracking information can be provided and we will always do our best to locate lost packages but unfortunately once the order has left our UK depot it is outside of our control.
Should you have any questions about our delivery methods, or would like to check on the status of your order, please feel free to contact us.